Posts Tagged ‘CRM Integration’
New Feature: Salesforce Call Integration
As a call center manager, you know that every incoming and outgoing phone call is a crucial piece of your business’s success. Call center software helps you manage, record, and track these points of contact. But if all of that important call data is not integrated with your CRM, you’re not seeing a complete…
Read MoreComparison of Tools for Integrating Call Center Applications with Salesforce
Salesforce is one of the most popular customer relationship management (CRM) programs on the market. Its popularity is partially due to its ability to integrate with a variety of tools that help your call center run more effectively and efficiently. But with such a wide range of tools, it can be tough to figure out which one…
Read MoreComparing Salesforce Integration Companies
When you’re utilizing a CRM, you want to ensure that you’re efficiently using it and truly getting the most out of its capabilities. Because of this, many businesses choose to hire a CRM integration specialist to tap into the true power of their CRM service. One popular CRM is Salesforce. Because of its popularity, many…
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