Posts by Barbara Dondiego
AVOXI Awards CallRail the Best Call Tracking Software for Marketers
AVOXI Names CallRail the Best Call Tracking Software After reviewing the top competitors in the industry, AVOXI is pleased to name CallRail as the Best Call Tracking Software for Marketers. In this comprehensive review, we’ll talk about some of the key factors that were used to determine the winner of this award, and provide additional insights…
Read MoreUK 03 Numbers and Freephone Number Changes
UK 03 Numbers and Freephone Number Changes Major changes are in store for companies that use UK non-geographic numbers that are marketed as “UK toll free numbers”. These will affect nearly all businesses advertising 0800, 0808, 0845, and 087 numbers to reach customers in the UK. Some of the changes are effective 1 July 2015,…
Read MoreComparing SIP Trunking Providers: 8×8 v. Nextiva
Comparing SIP Trunking Providers: 8×8 v. Nextiva If you need a scalable, cost-effective cloud communications solution that will integrate with your existing PBX, you’re probably in the market for a SIP trunking provider. You’re also in good company. More and more businesses are looking to move their phone systems to the cloud without the expense…
Read MoreAVOXI Awards DMG Consulting the Best Independent Research and Audit Firm for Contact Centers
DMG Consulting: Best Independent Research and Audit Firm AVOXI awards DMG Consulting the Best Independent Research and Audit Firm for Contact Centers. DMG Consulting’s strong team of experienced employees and their proven track record makes them the best choice for contact centers looking for advisement on a variety of business processes. DMG Consulting was founded…
Read MoreAVOXI Awards Vieo Solutions the Best in Class Salesforce Integration Firm
Vieo Solutions: AVOXI’s Award-Winning Salesforce Integration Firm AVOXI awards Vieo Solutions the Best in Class Salesforce Integration Firm. When you take a management team with over 15 years of experience in technology and business processes and combine it with the wide range of services Vieo Solutions offers, it’s easy to see that they’re your company’s best choice for Cloud…
Read MoreVonage vs RingCentral: Comparing Virtual Business Phone Systems
Virtual Business Phone Systems: Vonage vs RingCentral As VoIP becomes more prevalent in the workplace, a variety of virtual business phone system providers have developed. This means that there are more options for consumers in this industry than ever before. As a virtual business phone system provider, we’re often asked to compare our competition. We’ve decided…
Read MoreWhy You Should Use VoIP
Why You Should Use VoIP With VoIP technology taking the world by storm, those still using an analog system are left wondering, “why should I use VoIP?” There are a number of reasons that individual consumers as well as startups and large enterprises use VoIP as their primary phone system. In this article we’ll discuss…
Read MoreHow to Port Your Phone Number from One Carrier to Another
For many instances, you may find yourself searching for a new carrier for your phone number. Whether their prices have gotten too high or their service isn’t up to par, it’s important to recognize that you have options when it comes to your carrier. A lot of customers come to us from other carriers and are…
Read MoreThe Top 4 Call Center Performance Drivers
The Top 4 Call Center Performance Drivers What is a Call Center Driver? Customers dial call centers when they are having an issue with a company and need it resolved. This drives the customer to call to speak with agents for technical support or to ask any questions that they might have. Popular Call Center…
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