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Posts Tagged ‘Inbound Call Blocking’

How Much Does Blacklisting Cost?

In a call center, you get a lot of inbound call traffic. From current customers to potential customers, your system has to efficiently and effectively manage each of these calls. One thing that may impact your system’s ability to do this is spam, bots or other fraudulent calls. These calls not only add unwanted traffic to…

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New Feature: Blacklisting

Are you tired of spending money on unwanted calls from bots, telemarketers, and spam callers? Wish there was a way to block these calls and protect your agents’ valuable time? With Smart Queue, AVOXI’s virtual call center software solution, you can prevent unwanted callers from contacting your call center with blacklisting. The blacklist feature, which…

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