Posts Tagged ‘solutions brief’
[Solutions Brief] Travel Agency Takes Flight with Virtual Call Center
Learn how an online travel agency used Smart Queue, AVOXI’s virtual call center software solution, to gain insight into agent activity and improve overall customer satisfaction. In this solutions brief, we explore how Smart Queue, AVOXI’s virtual call center platform, enabled an online travel agency with agents based in the USA and Canada to achieve insight…
Read More[Solutions Brief] Integrated Cloud Communications Solutions Support Award-winning Resorts
Learn how this award-winning resort used AVOXI’s integrated cloud communications solutions to support exceptional guest experiences, maintain business continuity, and reduce costs. In this solutions brief, we explore how a leading resort in the Turks & Caicos Islands was able to use a suite of AVOXI cloud communications solutions to maintain connections between multiple locations…
Read More[Solution Brief] Leveraging Legacy Technology to Support New Business
Learn how two award-winning resorts used AVOXI’s affordable and reliable VoIP solutions to leverage their existing, legacy technology to support new business, save costs, and maintain business continuity. In this solution brief, we explore how two leading resorts in the Caribbean were able to leverage legacy technology and take advantage of the cost-saving benefits of…
Read More[Solutions Brief] Two-part Contact Center Solution Provides End-to-end Service
Learn how a US-based auto insurance carrier used AVOXI’s affordable, international VOIP service and Smart Queue, a robust contact center platform, to provide premium service to their customers and grow their business. Founded in 1990, this US-based auto insurance carrier caters to customers in Texas and Florida. Unlike many providers in the industry, the carrier…
Read More