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Posts Tagged ‘VoIP’

How Much Does a VoIP Call Center Cost?

  Upgrading an outdated Call Center to a VoIP Call Center platform lets you take advantage of cloud technology while reducing monthly costs! As the provider of some of the most affordable VoIP call center software anywhere, we are all about cost-efficiency. What Are the Cost Factors for a VoIP Call Center? VoIP Call Centers…

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7 Critical Steps to Secure Your VoIP Services

Request Demo Talk to an Expert Contact Us   Voice over IP or VoIP systems provide full-featured telephone services over the Internet. The benefit is lower costs, greater numbers of services, increased control and cloud-based, hosted operations that minimize hardware requirements and maintenance. Traditional phone system providers handle security requirements associated with their systems. This…

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Optimizing for VoIP in India

VoIP communications are quickly becoming the standard in businesses worldwide. But in some countries, like India, implementing and using VoIP can be difficult. In India, there are lots of rules and restrictions on how and when VoIP communications can be used. And in some areas of the country, there is a lack of infrastructure that…

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What You Need to Know about Skype for Business

Looking for the best hosted phone number service for your business? Let’s review on common option, Skype. Skype for Business has attracted the interest of many small business owners and IT admins looking for an affordable communications platform. Over the last few years, the platform has built up its feature set to one comparable with…

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Comparing VoIP Provider Fair Use Policies

Unlimited calling plans are a popular service offered by many VoIP providers. With an unlimited subscription, you can provide your agents with plenty of talk time at a great value without having to worry about unpredictable monthly usage bills. Unfortunately, these types of VoIP calling plans leave providers vulnerable to having their services abused by…

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Comparing VoIP Service Providers

Businesses of all sizes are continuing the move to VoIP-based phone systems, and it’s not hard to see why.  Also known as hosted phone systems, VoIP phone systems offer a range of cost-saving benefits and essential calling features. But for businesses that are new to the world of VoIP, choosing a VoIP provider might be…

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Why You Should Use VoIP

With VoIP technology taking the world by storm, those still using an analog system are left wondering, “why should I use VoIP?” There are a number of reasons that individual consumers as well as startups and large enterprises use VoIP as their primary phone system. In this article we’ll discuss why you should use VoIP…

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Buying a VoIP Phone System? 3 Things to Consider

With VoIP phone systems becoming increasingly popular, we’re often asked about the requirements and technology needed to move from a traditional phone system to this Internet based one. Well we’re here to help. Many of our clients are first time VoIP users and they had a lot of the same questions you might have about…

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IVR Auto Attendant vs Phone Operator: Which is Right For Your Business?

For any business, good customer service is key. Good customer service stems from a great customer experience and this experience is influenced by the way they’re greeted and treated on the phone. VoIP technology now offers features, like an IVR Auto Attendant, that can now give your customers a consistent and helpful experience. But for…

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How Are Outbound Calls Delivered on VoIP?

A large percentage of our customers utilize our VoIP services for inbound calls. But our VoIP telephony service can also be utilized for outbound calls. Our customers often wonder, “how are outbound calls delivered on VoIP?” We’ve written this article to answer that question and explain the 4 ways that AVOXI can deliver your outbound…

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