Posts Tagged ‘VoIP’
How Much Does a VoIP Call Center Cost?
Upgrading an outdated Call Center to a VoIP Call Center platform lets you take advantage of cloud technology while reducing monthly costs! As the provider of some of the most affordable VoIP call center software anywhere, we are all about cost-efficiency. What Are the Cost Factors for a VoIP Call Center? VoIP Call Centers…
Read More7 Critical Steps to Secure Your VoIP Services
Request Demo Talk to an Expert Contact Us Voice over IP or VoIP systems provide full-featured telephone services over the Internet. The benefit is lower costs, greater numbers of services, increased control and cloud-based, hosted operations that minimize hardware requirements and maintenance. Traditional phone system providers handle security requirements associated with their systems. This…
Read MoreOptimizing for VoIP in India
VoIP communications are quickly becoming the standard in businesses worldwide. But in some countries, like India, implementing and using VoIP can be difficult. In India, there are lots of rules and restrictions on how and when VoIP communications can be used. And in some areas of the country, there is a lack of infrastructure that…
Read MoreWhat You Need to Know about Skype for Business
Looking for the best hosted phone number service for your business? Let’s review on common option, Skype. Skype for Business has attracted the interest of many small business owners and IT admins looking for an affordable communications platform. Over the last few years, the platform has built up its feature set to one comparable with…
Read MoreComparing VoIP Provider Fair Use Policies
Unlimited calling plans are a popular service offered by many VoIP providers. With an unlimited subscription, you can provide your agents with plenty of talk time at a great value without having to worry about unpredictable monthly usage bills. Unfortunately, these types of VoIP calling plans leave providers vulnerable to having their services abused by…
Read MoreComparing VoIP Service Providers
Businesses of all sizes are continuing the move to VoIP-based phone systems, and it’s not hard to see why. Also known as hosted phone systems, VoIP phone systems offer a range of cost-saving benefits and essential calling features. But for businesses that are new to the world of VoIP, choosing a VoIP provider might be…
Read MoreWhy You Should Use VoIP
With VoIP technology taking the world by storm, those still using an analog system are left wondering, “why should I use VoIP?” There are a number of reasons that individual consumers as well as startups and large enterprises use VoIP as their primary phone system. In this article we’ll discuss why you should use VoIP…
Read MoreSmall Businesses: Never Miss an Important Business Call
Because small businesses can lack the resources that larger corporations have, there’s sometimes concerns about their ability to meet customer demands. In this case, a small business may not have a large enough staff to manage calls from customers outside normal operating hours. So how do you keep from missing important business calls? VoIP technology is…
Read MoreBuying a VoIP Phone System? 3 Things to Consider
With VoIP phone systems becoming increasingly popular, we’re often asked about the requirements and technology needed to move from a traditional phone system to this Internet based one. Well we’re here to help. Many of our clients are first time VoIP users and they had a lot of the same questions you might have about…
Read MoreIVR Auto Attendant vs Phone Operator: Which is Right For Your Business?
For any business, good customer service is key. Good customer service stems from a great customer experience and this experience is influenced by the way they’re greeted and treated on the phone. VoIP technology now offers features, like an IVR Auto Attendant, that can now give your customers a consistent and helpful experience. But for…
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