Using Cloud Communications to Tackle eCommerce Customer Pain Points

Using Cloud Communications to Tackle eCommerce Customer Pain Points The global eCommerce industry is expected to reach $5 trillion by the end of 2022. And while there’s more money than ever to be made from eCommerce sales, there are also more challenges for brands to remain competitive. Supply chain issues, inflation, rising competition– there are…

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The Fraud-Proof Communications Toolkit

Your business’s reputation, data and ROI are all contingent on the preventative steps you take to educate your employees about cybersecurity risks. And that’s where we can help. The Fraud-Proof Communications Toolkit VIDEO 012022 Fraud & Security Trends Disrupting Global Communications VIDEO 02Using Cybercriminals’ Favorite Hacking Tools to Protect Your Systems DOWNLOADABLE CHECKLISTQuick Tips for…

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ICMI CCExpo 2022

Leave no call to chance. Customer expectations are evolving. The rise of social media, proliferating contact channels and the heightened strategic role of customer services are changing the landscape for contact centers. But understanding performance doesn’t have to be complicated. Join us at ICMI Contact Center Expo 2022 and learn how we can help you…

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Communications Software Driving Retail & eCommerce Holiday Revenue

Communications Software Driving Retail & eCommerce Holiday Revenue Customers are checking off their gift lists earlier (and spending more!) than previous years. Is your phone system up to the task to support your end-of-year revenue goals? If not, now’s the time to move to a cloud-based system and get your call center prepared for the…

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The BAT Group Leans on AVOXI to Modernize Communications with Seamless Path to Cloud for its Regional Shared Services Center

The BAT Group Leans on AVOXI to Modernize Communications with Seamless Path to Cloud for its Regional Shared Services Center The BAT Group has seen a significant increase in agent productivity since implementing AVOXI for their remote teams. Discover their business growth success using a fast, reliable all-in-one contact center and voice solution. BASS Americas…

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