Using Cloud Communications to Tackle eCommerce Customer Pain Points

Using Cloud Communications to Tackle eCommerce Customer Pain Points The global eCommerce industry is expected to reach $5 trillion by the end of 2022. And while there’s more money than ever to be made from eCommerce sales, there are also more challenges for brands to remain competitive. Supply chain issues, inflation, rising competition– there are…

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When to Use Webhooks vs APIs for App Data Sync

webhooks-vs-apis

When to Use Webhooks vs APIs for App Data Sync In the fast data-driven world we live in, it’s critical to provide your teams with a holistic view of cross-departmental data. To do so, integrating your CRM system and other business applications is key– and an easy task with low-code no-code platforms specifically designed for…

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Is CPaaS a Recession-Proof Tech Stack Investment? 

Is CPaaS a Recession-Proof Tech Stack Investment? As a global recession looms on the economic horizon, business leaders are proactively assessing their budgets, setting aside cash reserves and eliminating unnecessary expenditures.  However, IT leaders expect to have solid tech budgets, despite a possible economic downturn. In fact, only 6% of IT decision-makers expect any budget…

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6 Moves to Overcome Telecom Management Pressures  

6 Moves to Overcome Telecom Management Pressures It’s easy to say that being a modern-day telecommunications leader looks vastly different than it did just five years ago. Widely due to disruptive events including the pandemic and software developer shortage, you’ve had to become accustomed to wearing a variety of hats the role previously didn’t require. …

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Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time

eBookCoding Beyond Tradition How citizen developers and low-code no-code technology are changing the future of telecom. eBookCoding Beyond Tradition How citizen developers and low-code no-code technology are changing the future of telecom. It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce,…

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Are ‘Free SIP Trunks’ Really Free?

Are ‘Free SIP Trunks’ Really Free? You probably see “free SIP trunking” a lot on your VoIP communications searches. And you might be wondering how this is possible. Read on to see what part is free as well as the associated costs of using the service.  “There’s no such thing as a free lunch” is…

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How to Protect Your VoIP Communications & Customers from Phone Fraud

How to Protect Your VoIP Communications & Customers from Phone Fraud There’s a significant need for better phone fraud prevention and detection tools in the industry. We hear it every day. AVOXI is committed to providing businesses (and their customers) a better, more secure calling experience. See how we’re actively investing in our technology to…

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6 Tips for Managing Your International Remote Workforce

6 Tips for Managing Your International Remote Workforce Managing a remote workforce with employees around the world is a learning experience for most. With many call center agents working from home, business leaders need supporting VoIP tools to help them manage their teams effectively. Read on to learn more about actionable tips you can implement…

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7 Reasons to Consolidate Your Business Phone Numbers

7 Reasons to Consolidate Your Business Phone Numbers It’s important to efficiently manage your business numbers and voice carriers. Don’t let manual resources get you sidetracked, simplify inventory tasks and unify your communications for the best customer experience with business phone number management software! Growth is a widely targeted objective for international businesses around the…

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