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All the Ways to Keep Your Legacy Business Phone Numbers 

By Lauren Ing | July 21, 2023
All the Ways to Keep Your Legacy Business Phone Numbers

Learn how to get better call quality and more affordable call rates while keeping your existing numbers.

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What Are the Hidden Costs of Your Existing Voice Infrastructure?

By Lauren Ing | July 6, 2023
What are the hidden costs of your voice infrastructure?

“Growth at all costs” has turned into finding cost-saving opportunities for your legacy infrastructure. Learn how.

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Microsoft Teams Direct Routing vs Calling Plans

By Lauren Ing | May 31, 2023
Microsoft teams Direct Routing vs Calling Plans

Learn the difference between MS Teams Direct Routing and Calling Plans to make the best VoIP decision for your business phone system.

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What Is the Difference Between Inbound and Outbound Call Centers?

By Lauren Ing | May 26, 2023
What's the Difference Between an Inbound and Outbound Call Center?

Discover the key differences between inbound and outbound call centers in this guide.

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Are You Overpaying for Your Contact Center Voice?

By Lauren Ing | May 25, 2023

You could be overpaying for your contact center’s voice service without a cloud provider. Learn what factors are affecting your costs and how to reduce them.

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Get it Right with Reliable SIP Trunking (Free Checklist)

By Lauren Ing | May 16, 2023
Get it Right with Reliable SIP Trunking (Free Checklist)

Thinking of a SIP trunk solution? Get our free checklist to ensure you hire the right provider for your unique business requirements.

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Phone Number Testing: Identify & Resolve Out-of-Service Status

By Lauren Ing | May 12, 2023
Phone Number Testing: Identify & Resolve Out-of-Service Status

Phone number testing identifies non-working numbers across your contact centers. Prevent costly errors and resolve issues.

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Can I Connect Securely to the AVOXI Platform Using TLS?

By Lauren Ing | April 20, 2023
Can I Connect Securely to the AVOXI Platform Using TLS?

Users of the platform can easily enable TLS to protect and improve your call traffic posture.

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How to Use the Cloud to Improve Call Center Efficiency & Reduce TCO

By Lauren Ing | April 17, 2023
How to Use the Cloud to Improve Call Center Efficiency & Reduce TCO

Efficiency in your call center can help you do more with less while reducing your total cost of ownership. Learn how.

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Why Voice is the Premium Customer Service Channel for Luxury Brands

By Lauren Ing | April 5, 2023
Why Voice is a Premium Customer Service Channel for Luxury Brands

61% of consumers prefer speaking to customer service reps on the phone for assistance, there’s no denying the impact voice channels have on improving luxury customer experience.

Read More
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  • UIFN vs ITFS: Which Toll-Free Number is Right for Your Business?
  • The Ultimate Guide to International Number Porting
  • How Business Phone Number Porting Works
  • All the Ways to Keep Your Legacy Business Phone Numbers 
  • How Does Voice Affect Your Customer Satisfaction? 

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