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How Much Does a 1800 Number Cost? Global 1800 Number Price Guide

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For almost twenty years we have helped companies around the world find plans with the best 1800 number costs for their needs. This 1800 number price guide was updated with the latest information available on October 2018.

Your Complete 1800 Number Price Guide

How much does it cost to get a 1800 number? As long as you know where to find the best deals, the answer is not very much! However, the total cost of a 1800 number depends on a few factors, including which country the number is assigned to. That's why we made this global 1800 number price guide! In this guide, you'll find:

  • 1800 phone number costs from the top services around the world.
  • The factors that determine your 1800 number costs - and the most expensive mistakes businesses make when setting up their service.
  • 1800 number pricing by country, including the USA, Canada, Australia, India, Ireland, Israel Malaysia, the Philippines, and Singapore.

Determining the Cost of a 1800 Number

The biggest factors that will affect how much a 1800 number costs include:

  • Where your callers are located.
  • How you answer calls from your 1800 number.
  • The amount of talk time you expect each month.
  • Add-on costs for additional features or services.

Of course, finding a provider with a great service offering in your country is a major factor. We've included 1800 number pricing by country from several providers in the next section.

1. Where Your Callers are Located

The differences in the cost of 1800 numbers by country can be small or large. For example, you may not notice much of a difference between USA 1800 number costs and Australia 1800 number costs. However, the cost of a 1800 number in India is completely different than the cost of 1800 numbers in Ireland or Singapore.

The provider comparison section contains 1800 number costs by country from multiple services.

2. How You Answer Calls from Your 1800 Number

Each call made over your 1800 phone number is charged in two parts. Where your callers are located determines the cost of the first part of call, known as the inbound rate. How you answer those the calls is the known as the termination rate. In general, you can reduce your total cost of 1800 number services by forwarding to a virtual softphone. Almost all service providers offer free termination when forwarding calls to a virtual softphone on your computer or mobile device.

If forwarding a virtual phone is not an option, you should forward calls to a landline number as often as possible. Call termination rates to landline numbers are almost always lower than termination rates to mobile numbers.

3. How Much Talk Time You Expect

Some providers offer 1800 number price plans based on the amount of call traffic you expect each month. If you expect a significant amount of call traffic each month, you almost always want to get this type of 1800 number pricing plan. That is because the more traffic you expect each month, the lower your average cost-per-minute will be. So if you expect a large volume of calls each month, of course, you have a higher cost than someone who barely uses their 1800 number. But, you can take advantage of this by setting up a package plan to reduce your average cost of 1800 number calls.

4. Add-on Fees, Setup Costs, and Other Hidden Charges

There are a variety of different pricing plans used by different providers. Here are a few things to watch out for:

  1. Watch out for charges add-on fees for basic features. Features like time-of-day routing, outbound calling, custom caller-ID, basic virtual attendant, etc. should not be charged as premium features.
  2. Don't pay to have outbound calling enabled. Yes, some treat the ability to make outbound calls as a premium service feature. When it comes to outbound calling, you should only be paying for call usage.
  3. Avoid services with excessive setup costs, cancellation fees, number porting charges, etc. In most cases, you can find a provider without setup fees, minimum contracts, or number porting charges. If you already have a business number, you can actually get paid to port your existing numbers to a new service.
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Time-of-day-routing, voice-to-email, basic call recording and auto attendant - you don't have to pay a high add-on fee for these basic features! Watch out for providers with excessive add-ons, setup costs or number porting fees.

1800 Number Cost Comparisons

Want to compare how much 1800 numbers cost from all the top services? Well, we've made it easy for you no matter where in the world you need service! Below, you'll find 1800 number price comparison from top providers in:

  • USA/Canada
  • Australia
  • India
  • Ireland
  • Israel
  • Malaysia
  • Philippines
  • Singapore

Notes:

  • We've included top providers specific to each country. While some providers are included for comparison in multiple countries, many providers only offer coverage in one region.
  • We have used pricing based on a monthly plan from each provider. Almost every provider on this list offers a lower average cost if you agree to an annual payment plan.
  • Pricing information was updated as recently as October 2018.

USA and Canada 1800 Number Costs

800 number pricing in the US/Canada is highly competitive, so getting a good deal should be no problem! These numbers are regulated by the FCC and include toll free coverage in all 24 countries of the North American Numbering Plan. These numbers are always portable. Learn more about US/Canada 800 numbers here.

Basic plans available as low as:

  • Global Call Forwarding: $12.95
  • eVoice: $12.99
  • Sonetel: $5.99
  • CallHippo: $7 - $9
  • Tollfreeforwarding.com: $5
  • AVOXI: $4.49

Advertised inbound price per-minute:

  • Global Call Forwarding: $0.019 - $0.04
  • eVoice: $0.019 - $0.043
  • Sonetel: $0.03
  • CallHippo: $0.033
  • Tollfreeforwarding.com: $0.011 - $0.046
  • AVOXI: $0.009 - $0.04

Australia 1800 Number Costs

Australia 1800 numbers include toll free coverage in Tasmania and the Christmas Islands. These numbers are regulated by the ACMA, which requires providers to make all 1800 phone numbers portable. 

Basic plans available as low as:

  • Global Call Forwarding: $38.95
  • Sonetel: $5.99 + $68 setup fee
  • CallHippo: $22 per month + $100 setup fee
  • Alltel: $10.11 + $21.67 setup fee
  • Optus: $19.87
  • AVOXI: $7.99

 Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.0659 - $0.0816
  • Sonetel: $0.07
  • CallHippo: $0.065
  • Alltel: $0.041 - $0.077 from landline / $0.048 - $0.12 from mobile
  • Optus: $0.064 from landline / $0.12 from mobile
  • AVOXI: $0.022 - $0.044

Learn more about setting up a 1800 number in Australia. 

India 1800 Number Costs

High regulatory fees imposed by India’s telecom regulators make cost of 1800 numbers in India higher than most countries. Recently, AVOXI was able to establish a new direct interconnect in India, allowing us to drastically reduce our pricing for India toll free number plans.

Basic plans available as low as:

  • Exotel: $137
  • Virtual-PhoneNumber.com: $99 + $99 setup fee
  • Global Call Forwarding: $78.95
  • Sonetel: $19.99 + $89 setup fee
  • M800: $49
  • Tollfreeforwarding.com: $69
  • AVOXI: $25.99

 Advertised inbound price-per-minute:

  • Exotel: $137
  • Virtual-PhoneNumber.com: $0.34
  • Global Call Forwarding: $0.201 - $0.348
  • Sonetel: $0.29
  • M800: $0.24 - $0.414
  • Tollfreeforwarding.com: $0.261 - $0.313
  • AVOXI: $0.188 - $0.225

Learn more about setting up a 1800 number in India.

Ireland 1800 Number Costs

As with many other countries in Europe, many providers advertise pricing from non-mobile accessible toll free plans, meaning mobile callers would not be able to reach your toll free number. Since these plans are almost never used, we have displayed pricing for mobile accessible plans only. Many businesses find that setting up a local business number in Dublin, Cork, or any other city is a less expensive alternative to toll free service in Ireland. Learn more about cheaper alternatives here.

Basic plans available as low as:

  • Global Call Forwarding: $28.95
  • CallHippo: $40
  • Tollfreeforwarding.com: $34
  • AVOXI: $25.99

 Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.4056 - $0.498
  • CallHippo: $0.65
  • Tollfreeforwarding.com: $0.475 - $0.673
  • AVOXI: $0.237 - $0.336

Learn more about setting up a 1800 number in Ireland.

Israel 1800 Number Costs

Basic plans available as low as:

  • Global Call Forwarding: $38.95
  • Sonetel: $17.95 + $46 setup fee
  • CallHippo: $40
  • TollFreeForwarding: $14
  • AVOXI: $7.99

 Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.0659 - $0.0816
  • Sonetel: $0.07
  • CallHippo: $0.15
  • TollFreeForwarding: $0.05 - $0.099
  • AVOXI: $0.022 - $0.044

Learn more about setting up a 1800 number in Israel.

Malaysia 1800 Number Costs

Basic plans available as low as:

  • Global Call Forwarding: $27.95
  • M800: $29
  • Tollfreeforwarding.com: $9
  • AVOXI: $7.99

 Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.0732 - 0.108
  • M800: $0.159 - $0.179
  • Tollfreeforwarding.com: $0.036 - $0.079
  • AVOXI: $0.032 - $0.071

Learn more about setting up a 1800 number in Malaysia.

Philippines 1800 Number Costs

Like Ireland, many providers advertise Philippines 1800 number costs from non-mobile accessible plans, meaning mobile callers would not be able to reach your toll free number. Since these plans are almost never used, we have displayed pricing for mobile accessible plans only.

Basic plans available as low as:

  • Global Call Forwarding: $78.95
  • CallHippo: $40
  • TollFreeForwarding: $29
  • AVOXI: $25.99

 Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.495 -$0.0588
  • CallHippo: $0.585
  • TollFreeForwarding: $0.3033 - $0.442
  • AVOXI: $0.273 - $0.398

Learn more about setting up a Philippine 1800 number.

Singapore 1800 Number Costs

1800 phone numbers signify international toll free service in Singapore. You may also find local toll free service plans for 800 numbers. In Singapore, there is no difference in cost for 1800 numbers and 800 numbers.

Basic plans available as low as:

  • M800: $49
  • Global Call Forwarding: $27.95
  • Tollfreeforwarding.com: $14
  • AVOXI: $12.49

 Advertised inbound price-per-minute:

  • M800: $0.146 - $0.166
  • Global Call Forwarding: $0.0595 - $0.0816
  • Tollfreeforwarding.com: $0.027 - $0.061
  • *AVOXI: $0.027 - $0.055

Learn more about setting up an 800 or 1800 number in Singapore.

Have More Questions About 1800 Phone Number Pricing?

If you have additional questions about 1800 number pricing, or if you would like help to reduce the cost of your 1800 number service, we'd love to hear from you! Contact us today and find the best 1800 number plan for your business needs.

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View 1800 number pricing and purchase business numbers online. After your purchase, an AVOXI specialist will contact you and ensure your service is working according to your preferences.

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