How the Cloud Helps with Disaster Recovery

With winter weather hitting many of our customers, it’s important that we discuss disaster recovery. Powerful winter storms have already hit several major cities leaving many businesses disrupted and unable to operate. Those with Cloud phone systems, however, understand its advantages in these types of scenarios. In this article we’ll discuss how the Cloud helps…

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What is a Hosted PBX?

When shopping for an Internet-based phone service, you may come across a few different technological terms including, Hosted PBX. You’ll find that there is a lot of different jargon associated with this type of phone system. In order to make your shopping experience a lot easier, we’ve written this article explaining what a Hosted PBX is,…

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Premise Based and Cloud Phone Systems: A Comparison

With the debate between premise based and Cloud phone systems being brought in light lately, it’s an important that we touch on this subject. While each have their own pros and cons, it’s important to compare both of these systems so consumers can make the best decision for their individual situation. To help make the…

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How to Improve Customer Satisfaction in a Call Center

In any type of call center, your number one concern should be customer satisfaction. Whether your focus is sales or support, a happy customer is your ultimate goal. Because of its importance, we’ve written this article highlighting some best practices when it come to customer satisfaction in a call center. While not all call centers…

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Starting Your Own Business: 5 Things to Keep in Mind

Starting a business can be a grueling task. Not only do you need to focus on big picture items like an idea for a business, the funding to start it and plans for its location, you need to keep in mind numerous other items that can impact the longevity of your future company. To help…

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Buying a VoIP Phone System? 3 Things to Consider

With VoIP phone systems becoming increasingly popular, we’re often asked about the requirements and technology needed to move from a traditional phone system to this Internet based one. Well we’re here to help. Many of our clients are first time VoIP users and they had a lot of the same questions you might have about…

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Domestic International Toll Free Numbers for Colombia

Colombia is one of the most popular countries requested for Toll Free service around the world. Because of this, it’s important that the numbers from this country come with amazing service and impeccable reliability all for a great price. Our new Colombia Domestic International Toll Free numbers offer all this and much more. In this…

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An In-depth Look into Pakistan Toll Free Numbers

Buy Online Get a Free Demo Pakistan Toll Free numbers are essential for businesses with customers throughout that country. Not only does it give these customers a free and convenient way to reach your company, it can give your company a local presence there as well. Because each Toll Free numbers comes with its own…

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How Does Fax to Email Work?

Although it may seem like a dated process, faxing is still a big part of modern businesses. Faxing gives companies an easy way to send and receive important documents but with more and more companies taking advantage of Internet based technology, the process of faxing has taken on a new identity. Fax to Email is a…

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