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Posts Tagged ‘voip communications’

How to Grow Your Business Worldwide (Without Leaving Your Office)

As of 2016, there were 7.5 billion people in the world. And according to a United Nations report, the world’s population is projected to reach 9.7 billion by 2050. Much of this growth is expected to occur in rapidly developing regions, like Asia and the Pacific. As populations and consumer demand continue to grow, shouldn’t…

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Comparing the Best Business VoIP Providers

If you are in the market for a hosted call center solution for your business, you may have already noticed that there are many providers ready to compete for your business. And if you’ve been searching for any length of time, you have likely heard of the industry leaders that this article is focused on: 8×8, RingCentral,…

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How to Achieve Ridiculously Good VoIP Call Quality

In today’s digital world, there is a lot of information about VoIP communications available right at your fingertips; it’s only a Google search away. And if you’ve done any research so far, you are familiar with one of the biggest concerns that business owners face when they move their phone systems to the cloud: call…

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Considering VoIP for Business: A Guide for International Companies

Remember when only the largest companies could afford to be truly global? We do, too. Before the VoIP for business revolution, these mega-companies had to open physical offices in markets where their international prospects and customers were located. And in order to communicate with those contacts, these same companies had to invest a fortune in…

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Where to Find Affordable VoIP Calling Rates

The investment in reliable, cost-effective communications solutions is a commonly overlooked component of a business. That isn’t to say today’s companies don’t understand the importance of efficient internal and outbound communication, or that they forget to account for phone rates in their budget. The problem is that most companies don’t realize how much control they…

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VoIP Technology: 4 Reasons Your Business Should Invest

Today’s businesses rely on the cloud for almost everything. We use cloud-based CRM tools like Salesforce.com to manage and maintain our customer records, and we use cloud storage platforms like Google Drive to create, share, and store important documents. So why wouldn’t your business use cloud-based, VoIP technology for communications, too? After all, VoIP technology offers…

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4 VoIP Features Your Business Can’t Live Without

Is your business shopping for a new VoIP provider? Or, are you looking to switch to a VoIP phone system for the first time? If either one of these situations is true for your business, you’ve probably seen VoIP provider ads that talk about how many VoIP features come with their system. 30 or 40+…

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Troubleshooting VoIP: How to Fix Call Quality Issues

There are a lot of good reasons why VoIP phone systems are so popular. They run on the Internet, so you can work from anywhere. They don’t require hardware or installation, so they’re affordable. But, if you don’t have a strong Internet connection, they can present a problem when it comes to call quality. Thankfully,…

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Forwarding Calls on VoIP

For businesses with locations and customers all around the world, call forwarding is an essential VoIP feature.  Not only will this feature help your callers will reach the right agent or department sooner, call forwarding can also help you manage your employees’ call volume and workload. In this quick overview of forwarding calls on VoIP, we’ll…

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Top VoIP Features for Enterprise

As your business grows, the distance between your offices is more likely to be halfway around the world than halfway across town.  Unlike traditional telephony systems, cloud phone systems and the VoIP features for enterprise that they provide can help your company scale quickly and connect with customers on a global level. VoIP Features for Enterprise…

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