The Evolving Role of Cloud PBX in 2021

what is cloud pbx

What is a Cloud PBX in 2021? The Role of Cloud PBX After 2020 Before 2020, only about one in five employed Americans worked from home. As of December 2020, 71% worked from home or remotely. And 54% of those say they’d like to continue working from home even after the pandemic is over, according…

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Best Call Monitoring Providers [2020]

best call monitoring providers

Buy Online Get a Free Demo Best Call Monitoring Providers for Call Centers 2020 Looking for the best call monitoring providers? We just made your search easier by gathering a list of the most popular call monitoring providers. Each company on this list has been in the business for a meaningful period of time and…

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What Is Call Monitoring? Learn How Call Monitoring Works

what is call monitoring

What Is Call Monitoring? Learn How Call Monitoring Works Buy Online Get a Free Demo If you’ve found this article, you’re probably curious about the ins and outs of call monitoring– and you’ve come to the right place! We all know that call monitoring is used by companies all the time, but how, or why?…

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5 Best Call Recording Providers for Call Centers

best call recording providers for call centers

Buy Online Get a Free Demo In this post, we’ve compiled the top 5 call recording software providers that can give your contact center the best call recording capabilities for your business needs. At AVOXI, though we’re confident of our product, capabilities, and service, we know that we aren’t the perfect fit for every company.…

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How Much Does a Cloud PBX Cost?

How Much Does a Cloud PBX Cost?   In a fast paced world where technology constantly changes, it is difficult for businesses to keep up with the latest trends. With so many phone systems and features available, choosing the right system for your business presents a challenge. A popular trend for modern businesses is to switch…

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VoIP vs Virtual: What’s the Difference, and Why Should I Care?

  Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications…

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How Does Call Screening Work?

How Does Call Screening Work? Take control of your office phone. Use call screening to determine how incoming calls are handled before you even answer the phone. Choose to send calls from certain numbers directly to voicemail or another extension. What is Call Screening? Included with the AVOXI Core Cloud PBX Phone System, call screening…

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How Much Is Your Legacy PBX Costing You?

Despite the evolution of modernized business communications over the past decade, many businesses still use legacy, on-premise PBX systems. What you may not realize is that a legacy PBX is not only an inconvenience; it can actually cost your company money. Legacy or not, a PBX phone system is the backbone of operations and a…

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