Schedule a Demo Talk to an Expert Looking for the best call monitoring providers? We just made your search easier by gathering a list of the most popular call monitoring providers. Each company on this list has been in the business for a meaningful period of time and can handle a wide range of business…

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Schedule a Demo Talk to an Expert If you’ve found this article, you’re probably curious about the ins and outs of call monitoring– and you’ve come to the right place! We all know that call monitoring is used by companies all the time, but how, or why? Or maybe, you’re looking for call monitoring best…

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Schedule a Demo Talk to an Expert In this post, we’ve compiled the top 5 call recording software providers that can give your contact center the best call recording capabilities for your business needs. At AVOXI, though we’re confident of our product, capabilities, and service, we know that we aren’t the perfect fit for every…

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Schedule a Demo Talk to an Expert So what is Cloud PBX? If you’re looking into phone solutions for your business, you’ve probably seen this term before. We want you to find the best phone system that fits your business, so we’ve created this quick guide on Cloud PBX technology. In this article, we’ll cover: Cloud…

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  In a fast paced world where technology constantly changes, it is difficult for businesses to keep up with the latest trends. With so many phone systems and features available, choosing the right system for your business presents a challenge. A popular trend for modern businesses is to switch to a Cloud-based phone system or a…

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  Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications…

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Take control of your office phone. Use call screening to determine how incoming calls are handled before you even answer the phone. Choose to send calls from certain numbers directly to voicemail or another extension. What is Call Screening? Included with the AVOXI Core Cloud PBX Phone System, call screening is a powerful feature that…

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Despite the evolution of modernized business communications over the past decade, many businesses still use legacy, on-premise PBX systems. What you may not realize is that a legacy PBX is not only an inconvenience; it can actually cost your company money. Legacy or not, a PBX phone system is the backbone of operations and a…

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