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Posts Tagged ‘cloud PBX’

Integrating VoIP Services into Your Current PBX System

This two-part video series addresses questions AVOXI receives about integrating VoIP on top of a current PBX platform. It provides an overview of Private Branch Exchanges (PBX) and interfacing a cloud PBX solution with traditional analog systems. PART ONE: Private Branch Exchanges (PBX) Script: Hello everyone, my name is John Edwards. I do process management…

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How Quickly Can You Convert to Cloud VoIP?

AVOXI deployed 100s and 100s of Cloud VoIP communication systems since the publishing of this post. We thought it time to update information and note if setup options and ease of operations changed in the past 3 years. It’s still true that Voice over IP (VoIP) offers a quick and easy option for your business…

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Can You Add a VoIP Number to an Existing PBX?

If you have an existing PBX (private branch exchange) or also known as your phone system, you likely understand its functionality and the specifications it requires to successfully manage your company’s telecommunications. It’s when you seek adding new features or capabilities to an existing PBX that key questions arise. One topic AVOXI frequently hears about…

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What are the Top Problems with Implementing a Cloud Hosted PBX?

At AVOXI, we’ve helped thousands of businesses upgrade their on premise phone systems to a cloud hosted PBX. We know that change can be hard. Still, many businesses are surprised by the problems that arise when implementing a cloud hosted PBX. This is especially true if they are new to SaaS (Software as a Service)…

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VoIP vs Virtual: What’s the Difference, and Why Should I Care?

Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications platform.…

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3 Bad Reasons to Stay with Your On-site PBX

A few years ago, it wasn’t unusual for businesses to use an on-site PBX for both internal and external communications. VoIP telephony was still a relatively new player in the telecom world, and it was not a standalone solution for serious communications needs. But today, the game has changed. VoIP telephony is here to stay,…

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Can You Run a Call Center with a Cloud PBX?

A call center is a central piece of any business’s key goals and metrics. Inbound call centers focused on customer service are essential to maintaining high customer satisfaction levels. Outbound call centers focused on sales are key to increased sales and higher revenue. No matter which type of call center you’re running, your communications system…

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AVOXI Core Cloud PBX Product Update: October 2016

The AVOXI Development Team continues to work on adding more and more functionality to the all-new AVOXI Core Online Portal. Learn how the latest AVOXI Core Cloud PBX product updates make it easier than ever for you to manage your business’s communications. On September 15, 2016, we released our all-new Online Portal for AVOXI Core,…

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How to Get Affordable International Calling Rates with an On-Site PBX

By now, the majority of businesses understand that the most cost-effective solution to their communications needs is a hosted PBX platform from a VoIP service provider. And while most businesses with a traditional, on-premise phone system are well aware of this, many resist making the change. Despite the advantages of switching to a VoIP phone…

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How Does Call Screening Work?

Take control of your office phone. Use call screening to determine how incoming calls are handled before you even answer the phone. Choose to send calls from certain numbers directly to voicemail or another extension. What is Call Screening? Included with the AVOXI Core Cloud PBX Phone System, call screening is a powerful feature that…

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