Leveraging Cloud Communications for Your Software Company’s SAM Process

Leveraging Cloud Communications for Your Software Company’s SAM Process Software and tech companies require reliable communications to interact with customers. But, that same technology can support other areas of your business. Namely, your IT software asset management process. See how it can help lower costs, boost efficiency, and more below.  Organizational agility is critical in…

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A New Era in Communications: Six Trends to Watch in 2022

A New Era in Communications: 6 Trends to Watch in 2022 The enterprise guide to keeping your communications strategy competitive in the new year and beyond. A New Era in Communications: 6 Trends to Watch in 2022 The enterprise guide to keeping your communications strategy competitive in the new year and beyond. The past two…

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Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform

Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform Destinia has seen exceptional growth in its reservations with AVOXI’s global communications platform after a tumultuous year amid the pandemic. Discover their success in new markets and strengthening international connections with customers all from one centralized platform. Destinia, a Spanish online travel…

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The BAT Group Leans on AVOXI to Modernize Communications with Seamless Path to Cloud for its Regional Shared Services Center

The BAT Group Leans on AVOXI to Modernize Communications with Seamless Path to Cloud for its Regional Shared Services Center The BAT Group has seen a significant increase in agent productivity since implementing AVOXI for their remote teams. Discover their business growth success using a fast, reliable all-in-one contact center and voice solution. BASS Americas…

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Caribbean Airlines Finds Contact Center Paradise with AVOXI’s Global Communications Platform

Caribbean Airlines Finds Contact Center Paradise with AVOXI’s Global Communications Platform Caribbean Airlines has seen a vast improvement in its client experience after implementing AVOXI. Discover their success in modernizing their phone system and operational efficiencies across their Trinidad and Tobago call center from one centralized platform.  Caribbean Airlines relies on AVOXI’s global communications software…

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AVOXI Hits the Mark Where Others Fall Short

The Challenge Kenneth Copeland Ministries Colombia found themselves relying on a contact center solution that was no longer fitting their business needs in the LATAM region. With a growing international audience, KCM Colombia needed an intuitive, cloud-based contact center platform with reliable VoIP and CRM integration technology to establish streamlined communication channels, particularly with their…

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SimpleTexting Review

simpletexting review

Ever since adding business texting to our growing list of product features, we get plenty of questions about text message marketing solutions. No single SMS platform is perfect for everyone, so we have no problem recommending other texting services when called for. That’s why we put together this SimpleTexting review. After comparing several of the…

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New Feature: Salesforce Call Integration

  As a call center manager, you know that every incoming and outgoing phone call is a crucial piece of your business’s success. Call center software helps you manage, record, and track these points of contact. But if all of that important call data is not integrated with your CRM, you’re not seeing a complete…

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