Evaluating Low-Code vs No-Code for Business Users

Evaluating Low-Code vs No-Code for Business Users More than 500 million digital applications are expected to be developed and deployed by 2023. But due to unprecedented circumstances such as The Great Resignation in IT roles – the number of developers needed to implement these business apps is severely limited.  With IT teams around the world…

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The Differences Between UCaaS vs CCaaS vs CPaaS

The Differences Between UCaaS vs CCaaS vs CPaaS Flexible voice, contact center and messaging services are transforming how companies stay connected to their customers and how their employees work.  More convenient means of communication, coupled with the ease of accessibility over the internet for their hybrid and remote teams, have led organizations to adopt cloud-based…

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Is CPaaS a Recession-Proof Tech Stack Investment? 

Is CPaaS a Recession-Proof Tech Stack Investment? As a global recession looms on the economic horizon, business leaders are proactively assessing their budgets, setting aside cash reserves and eliminating unnecessary expenditures.  However, IT leaders expect to have solid tech budgets, despite a possible economic downturn. In fact, only 6% of IT decision-makers expect any budget…

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Troubleshooting VoIP’s Most Common SIP Problems

troubleshoot voip sip trunk problems

Troubleshooting VoIP’s Most Common SIP Problems Failover routing for business continuity, reduced telephony costs, boosted agent productivity, and smoother communications with international customers… There are a multitude of reasons you switched over to a cloud-based system.  But like any new technology endeavor – there is a learning curve with plenty of hiccups along the way.…

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Launch a Citizen Development Program in Four Easy Steps

Launch a Citizen Development Program in Four Easy Steps Citizen developers are business users who have little to no coding experience but have the ability to build internal applications and softwares with little oversight using IT-approved technologies. And this quickly growing trend just might impact the IT field as we know it forever.  With the…

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Is a Cloud PBX or On-Premise More Secure?

Is a Cloud PBX or On-Premise More Secure? The growing number of cyberattacks targeting businesses across the globe is landing IT leaders in the hot seat, forcing them to rethink and restructure their security strategy.  Geo-political climates, macroeconomic trends and poor cybersecurity posture have created the perfect playgrounds for hackers. With organizations victimized in every…

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Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time

eBookCoding Beyond Tradition How citizen developers and low-code no-code technology are changing the future of telecom. eBookCoding Beyond Tradition How citizen developers and low-code no-code technology are changing the future of telecom. It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce,…

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Reducing Total Cost of Ownership with Unified Communications

Reducing Total Cost of Ownership with Unified Communications A robust, integrated, and unified communications solution can really provide for your business, including cost-saving advantages. Reducing your company’s total cost of ownership not only helps your bottom line but can improve ROI through productive conversations. See how below.  Talk is cheap, but a solid communications infrastructure…

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Transform Traveler Satisfaction This Summer with the Cloud

Transform Traveler Satisfaction This Summer with the Cloud Travelers have a lot of options for booking their travel plans. Cloud technology is making it easier for them to do so and providing an enhanced experience from the time of reservation through post-trip interaction. See how the cloud is transforming the traveler experience, and how to…

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Leveraging Cloud Communications for Your Software Company’s SAM Process

Leveraging Cloud Communications for Your Software Company’s SAM Process Software and tech companies require reliable communications to interact with customers. But, that same technology can support other areas of your business. Namely, your IT software asset management process. See how it can help lower costs, boost efficiency, and more below.  Organizational agility is critical in…

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