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How Much Do Virtual Phone Numbers Cost?

Virtual Number Pricing

 

With over 17 years experience as a leading virtual number provider, AVOXI continues to deliver reliable number services to thousands of business around the globe. In this article we provide a detailed breakdown of the different types of virtual numbers and their associated costs in the United States, United Kingdom, Hong Kong and China.

Your Virtual Number Price Guide

As most of you already know virtual phone numbers have become a popular, cost-effective option for businesses of varying size, trades, and business goals worldwide. But how much does a virtual number cost?  Unfortunately, there is no clear-cut answer to this, as the overall number cost is determined by several factors.  To help you better understand, we have made this complete virtual number price guide!

Factors that Affect Virtual Number Costs

Major factors that affect the overall cost of a virtual phone number include:

  • The type of virtual number.
  • The physical location of the caller.
  • Call termination.
  • Monthly call volume.
  • Add-on costs for additional features or services.
  • Service provider.

Different Types of Virtual Numbers

  • Local virtual numbers, also known as DID numbers are local VoIP number that allows you to forward calls to any location worldwide. Referred to as “shared cost numbers” the caller only pays a local call rate.
  • Toll free virtual numbers, allow callers around the world to connect with your business free of charge.

Call Orgination

The country in which your callers are located has a large impact on your call charges.  Per-minute call rates are based on the call origination and termination location, which may differ substantially between countries.  Some countries also have a different cost-per-minute for calls forwarded from landlines and mobiles.

Call Termination

Call termination is the process of routing calls from one provider to another provider.  Termination rates differ between countries, providers and are also based on the receiving phone or device.  As virtual numbers operate over the internet, you can eliminate termination costs by forwarding calls to a VoIP or SIP address.  This allows for cheaper, more reliable international calls.  Termination rates differ between countries and providers.

Call Volume

The higher your call volume, the more you will spend on call charges. Fortunately, most service providers offer bundled minute packages with reducing per minute call rates based on your anticipated call volume.  This helps you to consistently budget and reduce your overall call costs.

Add-on Fees

While there are lots of service provider offering highly competitively priced plans, many do not include basic call management features.  Important things to check with your provider include:

  • Add-on fees for basic call functionality such as time-of-day routing, outbound calling, custom caller-ID, basic virtual attendant.
  • Additional call costs for outbound calling.
  • Setup costs and cancellation fees.
features

Service Provider

Finding a reliable service provider, with competitively priced services in your country is also important.  Things to consider when choosing the right virtual number provider include:

  • Overall monthly costs (monthly fees, inbound rates, forwarding rate, add-on fees)
  • Number coverage and availability
  • Call quality
  • Technical support and restrictions

Virtual Phone Number Price Comparisons

Below we look at toll free and local number price comparisons from top providers in:

  • USA/Canada
  • UK
  • Hong Kong
  • China

Virtual Number Pricing in the US and Canada

Toll free number plans in the US/Canada are regulated by the FCC and include toll free coverage in all 24 countries of the North American Numbering Plan. These numbers are fully portable and in high demand.

Toll Free

Basic plans available as low as:

  • Global Call Forwarding: $12.95
  • eVoice: $12.99
  • Sonetel: $5.99
  • Tollfreeforwarding.com: $5
  • AVOXI: $4.49

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.02 - $0.04
  • eVoice: $0.019 - $0.043
  • Sonetel: $0.03
  • Tollfreeforwarding.com: $0.016 - $0.046
  • AVOXI: $0.014 - $0.041

Learn more about US/Canada toll free numbers here.

Local

Basic plans available as low as:

  • Global Call Forwarding: $7.95
  • eVoice: $12.99
  • Sonetel: $2.49
  • Tollfreeforwarding.com:$5
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.02 - $0.04
  • eVoice: $0.019 - $0.043
  • Sonetel: $0.01
  • Tollfreeforwarding.com: $0.014 - $0.044
  • AVOXI: $0.13 - $0.04

Learn more about US/Canada local Numbers

cost of a virtual number

Virtual Number Pricing in the UK

Virtual numbers in the United Kingdom are regulated by Ofcom, with toll free numbers including coverage in England, Northern Ireland, Scotland, Wales, Guernsey, and the Channel Islands.

Toll Free

Basic plans available as low as:

  • Global Call Forwarding: $18.95
  • Sonetel: $3.69
  • Tollfreeforwarding.com: $9
  • CallHippo: $7
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding:$0.059 - $0.083
  • Sonetel:$0.13
  • Tollfreeforwarding.com: $0.061 - $0.105
  • CallHippo: $0.061
  • AVOXI: $0.054 - $0.095

Learn more about UK toll free numbers here.

Local

Basic plans available as low as:

  • Global Call Forwarding: $12.95
  • eVoice: $12.99
  • Sonetel: $3.69
  • Tollfreeforwarding.com:$5
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.02 - $0.04
  • eVoice: $0.019 - $0.043
  • Sonetel: $0.01
  • Tollfreeforwarding.com: $0.014 - $0.044
  • AVOXI: $0.13 - $0.035

Learn more about UK local numbers

Virtual Number Pricing in Hong Kong

Virtual numbers in Hong Kong are regulated by the regulatory board  Office of the Communications Authority.  Although these numbers are portable restrictions may apply.

Toll Free

Basic plans available as low as:

  • Global Call Forwarding: $27.95
  • M800: $19
  • Tollfreeforwarding.com: $9
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.063 - $0.081
  • M800: $0.094 - $0.19
  • Tollfreeforwarding.com: $0.061 - $0.069
  • AVOXI: $0.028 - $0.062

Learn more about getting Hong Kong toll free numbers.

Local

Basic plans available as low as:

  • Global Call Forwarding: $17.95
  • M800: $39
  • Tollfreeforwarding.com:$9
  • AVOXI: $4.49

Advertised inbound price-per-minute:

  • Global Call Forwarding:$0.045 - $0.025
  • M800$0.061 - $0.73
  • Tollfreeforwarding.com: $0.039 - $0.044
  • AVOXI: $0.009 - $0.04

Learn more about Hong Kong local numbers here.

Virtual Number Pricing in China

Virtual numbers in China are regulated by the Ministry of Information Industry.  The regulator only allows select providers to keep a local China number inventory.  Toll free numbers in China are available in two dial codes 800 and 400.  800 toll free numbers are not mobile-accessible and two separate 800 numbers are required for full coverage in Northern and Southern China. 400 toll free numbers are mobile-accessible and have full toll free coverage throughout mainland China.

Toll Free

Basic plans available as low as:

  • Global Call Forwarding: $44.95
  • Tollfreeforwarding.com:$19
  • AVOXI: $4.49

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.037 - $0.048
  • Tollfreeforwarding.com: $0.431 - $0.442
  • AVOXI: $0.009 - $0.04

Learn more about China toll free numbers.

Local

 Basic plans available as low as:

  • Global Call Forwarding: $28.95
  • Tollfreeforwarding.com:$24
  • AVOXI: $4.49

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.022 - $0.027
  • Tollfreeforwarding.com: $0.077 - $0.087
  • AVOXI: $0.009 - $0.04

Learn more about China local numbers here.

Have More Questions About Virtual Number Pricing?

If you still have any unanswered questions or require any further information about virtual phone numbers we'd love to hear from you! AVOXI carries a large inventory of toll free numbers in 120+ countries and local numbers in over 2500 major cities.  If you're interested in AVOXI’s services, let us know! Set up is simple and affordable. Try out your new virtual phone number with 20+ VoIP features for 30 days risk-free.   If you already have a business number, get paid to port your existing numbers to a new service with AVOXI.  Contact us today for a customized quote to meet your business call needs.